The Story
What Changed in Throop's Practice.
With my current marketing, a lot of times we were getting phone calls. We get them in off hours. We then get their name and number, we call them back, they don't answer. A lot of times people are texting us, so we can do an automated response.
If someone mentions that they are interested in cosmetics, we can just auto-respond, here, fill out the virtual platform. It automates some of those things. That way we're not filling up the front office with phone calls that are taking 20, 30 minutes.
When people actually sit in the chair, I feel like it's just helped more with case acceptance because the price has already kind of been discussed. There's no leading up to it, and then they're like, oh, I can't afford that. We're able to proactively tell them the price.
By the time they're in the chair, they've connected with me, they've clearly chosen to come in person, and they also kind of know a ballpark range of what to expect.
